In order to achieve quality control across all units of the organization, Pooshesh Fam Company successfully obtained the above certification (ISO 9001-2000) from TÜV NORD in 2007, based on a quality management system in compliance with the mentioned standard for the scope of application (formulation and production of powder coatings). Furthermore, the ISO 9001-2015 certification was issued and updated for this company recently. 

Quality tests include reactivity, particle size measurement, gloss, thickness measurement, crack resistance, bending and flexibility of the coating, impact resistance, hardness, salt spray testing, ultraviolet light testing, and environmental controls, among others.

Despite the assurance of the quality of the paints produced by Pooshesh Fam Company, which is regarded as a symbol of quality in the minds of customers, the existence of various methods, environments, and diverse human factors, as well as the variety of surfaces for applying paint at customer sites, has led us to establish a customer service team to always be alongside our clients.

The mission of the support unit is to respond to inquiries, provide technical advice, and assist in maximizing the resolution of product consumer issues, with the aim of realizing the main slogan of all company sectors: "Sales is not the end of a transaction; it is the beginning of a commitment." Creating broader communication and awareness of the increasing needs of customers and addressing them is another responsibility of the support and after-sales service unit at Pooshesh Fam Company.

Pooshesh Fam Company, with its experienced team in the sales engineering department, provides the opportunity for guidance and purchasing the best product according to customer needs, based on the desired quality and price. 

Assistance in color selection will significantly impact the final output of customers' products. Additionally, by offering various suggestions for choosing powder colors, the quality and cost of manufacturing the part will be optimized for the customer. 

In addition to consulting on the desired color, providing expert advice on color maintenance, the method and conditions for spraying on the part, and even purchasing equipment and spraying lines are among the services offered by the experts at Pooshesh Fam Company.

Iran Paint and Resin Association is a specialized institution, with the aim of developing and promoting the country's paint and resin industry. This association introduces the latest achievements and technologies related to powder paint and resin by providing services such as training, consulting and holding exhibitions and seminars. Also, in cooperation with manufacturers and researchers, it improves the quality standards of these products and promotes the optimal use of powder paints and resins in various industries.

The variety of colors in the products of Pooshesh Fam Company is such that fewer customers need to request custom colors. 

Pooshesh Fam's powder products are categorized as follows in terms of appearance and design: 

Smooth powder colors, hammered, leather-like, sanded, wrinkled, primer, varnish, metallic, mountain light, decoral. 

The products are categorized based on their base and chemistry: 

Epoxy, polyester, hybrid, polyurethane. 

In terms of glossiness: 

Glossy, semi-glossy, semi-matte, matte, super matte. 

Regarding the industries they are used in: 

Lighting, home appliances, construction equipment, decorative industries, furniture, and more.

The company Pooshesh Fam offers custom color creation based on customer needs and the conditions of the final piece. Although Pooshesh Fam has a wide range of standard colors that meet most customer requirements, they can also create a specific color with requested characteristics upon customer request. This process includes providing a sample of the powder or applying it to the piece for customer approval before production begins. However, due to production line traffic, these custom requests are typically scheduled for orders over 300 kilograms

The text discusses the modern colors produced by FAM Co., highlighting its capability to manufacture various contemporary paints in the industry. It mentions a few specific types of paints, including:

 1. Metallic colors in various shades

2. Granite colors

3. Kouh Noor series colors

4. Primer colors

 Each of these types can be customized for decorative uses and other applications according to customer requests.

The RAL color system was introduced in 1927 by a German company with an initial set of 40 colors. By assigning a unique number to each color, it made color identification and ordering much easier. Over the years, the number of colors has expanded, and additional names have been assigned to similar shades to avoid confusion. It now includes both matte and glossy types and is widely used in applications such as traffic signs, governmental warnings, and organizational signals due to its accuracy and reliability